Customer Learning Center

Find helpful tools, tips, videos, and more for existing Customers of PeachComm.

Quick Start Guides

Yealink T5 Series

Yealink T53 & T53W_QSG Complete Guide_10.08.20

Yealink T54_QSG Complete Guide_10.08.20

Yealink T57_QSG Complete Guide_10.08.20

User Guides

Call Queue and Call Routing

User Portals Functional Matrix (CUP/MyPhoneNext vs. My Phone Dashboard)

Admin Portals Functional Matrix (CAP/Rep vs. My Account Dashboard)

Calling User Portal (CUP): The Basics

Password Reset User Guide

NEW - MyPhone Dialer for Chrome User Guide

NEW - My Room Collaboration Features User Guide

Data Sheets

Quick Reference Guides

For Services & Features

NEW - UC-One Connect (Mobile Application)

Quick Start Guides

For Equipment

Cisco 7800 Series

Troubleshoot Most Common Support Needs

How to Install Apps

Voicemail Access & Greetings

Commonly Used Feature Codes

Call History Analytics

How to Set Up the Barge-In Feature

Set Up Speed Dial Buttons

Service Modifications

My Phone Portals Decommission FAQ

UC-One Carrier Desktop Upgrade