Alarm, elevator, fax and voice lines
POTS Line Replacement
Copper phone lines (POTS, "plain old telephone service") still run a lot of important equipment: alarm panels, elevator emergency phones, fax machines and entry gates. PeachComm replaces those copper lines with a cellular device that plugs into the same equipment, has its own battery backup, and starts at $55 per line per month.
Only need regular phone lines for analog phones or an existing phone system? We can connect those to Webex Calling with an analog adapter (ATA) instead.
Specialty lines: POTSCAST PC222-LTE (1 or 2 lines) or PC228-LTE (up to 8 lines). Everyday voice lines: a Cisco ATA 192 or a larger AudioCodes gateway.
What is POTS replacement?
POTS replacement means moving the equipment that still runs on a copper phone line (an alarm panel, an elevator phone, a fax machine) onto a new connection, without replacing the equipment itself. PeachComm does it with a small cellular (LTE) device. Your equipment plugs into it the same way it plugged into the wall jack, and the device keeps working on battery if the power goes out. For everyday voice lines that don't need cellular or battery backup, an analog adapter (ATA) on Webex Calling can be the simpler choice.
Why businesses are replacing copper lines
Phone companies are phasing out copper networks. The copper lines that remain tend to get more expensive and slower to repair. When a line fails, the equipment on it stops working: an alarm can't reach the monitoring center, or an elevator phone can't call for help. Moving those lines to a modern connection before they fail keeps your equipment working on a line you control.
What it works with
On a POTSCAST LTE device (specialty and life-safety lines):
Fire and burglar alarm panels
Elevator emergency phones
Fax machines
Gate, door and entry phones
Modems and other analog devices (for example, some point-of-sale terminals)
On an analog adapter (ATA) with Webex Calling (everyday voice lines):
Analog desk and cordless phones
Overhead paging systems
The analog line ports on an existing phone system
Not sure about your equipment? Send us the make and model and we'll check before you switch.
Just need phone lines for your phone system? Use an analog adapter (ATA)
Not every copper line runs an alarm or an elevator phone. If yours carry everyday calls, such as analog desk phones, a paging system, or the analog line ports on the phone system you already have, you may not need a cellular device at all. An analog telephone adapter (ATA) turns each of those lines into a Webex Calling line over your internet, so your phones and phone system keep working.
Specialty and life-safety lines
POTSCAST LTE device
- Fire and burglar alarm panels, elevator emergency phones, fax machines, gates and modems
- Its own LTE cellular connection, separate from your internet
- 24+ hours of battery backup
- 2 lines (PC222-LTE) or up to 8 lines (PC228-LTE)
Prices and specs: POTSCAST LTE line pricing
Everyday voice lines
ATA on Webex Calling
- Analog desk and cordless phones, overhead paging, and the analog line ports on an existing phone system
- Registers to Webex Calling over your internet connection
- Runs on site power, so add a UPS if those phones need to work during an outage
- 2 lines (Cisco ATA 192) up to 32 lines (AudioCodes MediaPack), with larger gateways available
Everyday voice line adapters (ATA)
Not POTSCAST devices, and not for alarm, elevator or modem lines.
Cisco ATA 192
A compact adapter with two phone ports. It plugs into your network, registers to Webex Calling, and has a second Ethernet port for a nearby device. Supports T.38 fax.
Price on request
AudioCodes MediaPack gateway
For more analog phones, paging zones or phone system line ports in one place. The MediaPack 500 series comes in 4, 8, 16, 24 and 32-line models that work with Webex Calling, and the MediaPack 1288 scales to 288 lines.
Price on request
Not sure which fits? Call 877-953-8741 or tell us what each line runs, and we'll recommend the right device for each one. Many sites use both: a POTSCAST device for the alarm and elevator, and an ATA for the phones.
ATA voice lines are quoted separately from POTSCAST LTE line pricing. Webex Calling doesn't support modems, so modem, alarm and elevator lines stay on a POTSCAST device.
POTSCAST LTE line pricing
POTSCAST LTE line service is priced per line, with lower rates as you add lines. Add one device per location: the PC222-LTE supports up to 2 lines, and the PC228-LTE supports up to 8.
Core
For a single site or a few lines.
Plus
For multiple panels, floors or sites.
Pro
For property portfolios and multi-location businesses.
Every line includes
- LTE cellular connection, no office internet needed
- Battery backup with 24+ hours of standby
- Works with alarm panels, elevator phones, fax and other analog equipment
- Number transfer from your current carrier where possible
The devices
POTSCAST PC222-LTE
1–2 lines| Phone ports | 2 |
|---|---|
| Cellular | LTE, 2 SIM slots plus eSIM for a backup network |
| Network ports | 1 WAN, 1 LAN |
| Battery | Replaceable, 24+ hours standby |
POTSCAST PC228-LTE
Up to 8 lines| Phone ports | 8 |
|---|---|
| Cellular | LTE, 2 SIM slots plus eSIM for a backup network |
| Network | 2 WAN, 2 LAN, Wi-Fi |
| Battery | Replaceable, 24+ hours standby |
Both devices handle T.38 and store-and-forward fax and modem lines. The manufacturer lists both as permitted under NFPA 72 and UL listed*.
More than 8 lines at one site? Tell us the count and we'll quote the right mix of devices. Only need everyday voice lines? See analog adapters (ATA), which are quoted separately.
Pricing is per line, per month. Taxes and fees are not included. PC222-LTE rental requires a 3-year term; PC228-LTE rental is by quote. Installation is available at $150 per hour, or you can install the device yourself.
*Your alarm company and local fire marshal have the final say on life-safety lines.
How switching works
We review your lines. Tell us what each copper line runs today, and we'll confirm the device works with that equipment.
We set up the device. We configure it for your alarm, elevator, fax or other equipment and transfer your numbers where possible.
We test before cutover. We test each line with your equipment (and with your alarm or elevator company where needed) before the copper line is disconnected.
Your equipment stays. The copper line is replaced by an LTE device with its own battery backup.
How it works: examples
These are typical examples.
Example: Replacing a fire alarm line
An office building's fire and burglar alarm panel ran on two copper lines to its monitoring center. PeachComm reviewed what each line did and confirmed the panel model with the alarm company. One POTSCAST PC222-LTE, which supports up to 2 lines, was configured for both and installed next to the panel. The alarm company tested signals to the monitoring center before cutover. Now the fire alarm line runs on LTE with dual SIM plus eSIM and 24+ hours of battery standby. The alarm company and fire marshal had the final say.
Example: Moving an elevator phone line off copper
A property manager got a POTS line sunset notice for the elevator emergency phone. PeachComm reviewed the line, the elevator phone and who it dials. The POTSCAST PC222-LTE was configured for the elevator line and installed where the elevator phone connects to the old jack. We tested emergency calls with the elevator company before the copper line was disconnected. The elevator phone line now runs on LTE with its own battery backup, and the existing number was transferred where possible.
Example: Copper line replacement for a fax machine and entry gate
A small business still paid for two copper lines: one for a fax machine, one for a gate entry phone. PeachComm reviewed both and confirmed the fax machine and gate phone models. One POTSCAST PC222-LTE handles both lines, so it was set up with a fax port and a voice port and plugged into the existing equipment. We tested sending and receiving faxes and gate calls before cutover. Both lines now run on LTE with battery backup, and the numbers were kept where possible.
Get a POTS line replacement quote
Tell us what your copper lines run today and we’ll confirm the device works with your equipment and send line and device pricing.
POTS line replacement FAQs
What is a POTS line?
POTS stands for "plain old telephone service," the traditional copper phone line. Many businesses still use POTS lines for alarm panels, elevator phones, fax machines and other analog equipment.
What does POTS line replacement cost with PeachComm?
Line service on a POTSCAST LTE device is $55 per line per month for 1–9 lines, $50 per line at 10 or more lines, and $45 per line at 25 or more lines. The PC222-LTE (up to 2 lines) is $395 to buy, or $15 per month to rent on a 3-year rental term. The PC228-LTE (up to 8 lines) is $695 to buy, and rental is available by quote. Voice lines on an analog adapter (ATA) are quoted separately.
What if we only need regular phone lines for our phones or phone system?
Then an analog adapter (ATA) may fit better than a cellular device. A Cisco ATA 192 (2 lines) or an AudioCodes MediaPack gateway (4 to 32 lines, or more with a larger model) connects analog phones, paging and the analog line ports on an existing phone system to Webex Calling over your internet. Alarm panels, elevator phones and modems should stay on a POTSCAST LTE device. Ask us for ATA pricing.
Will it work with our fire alarm or elevator phone?
In most cases, yes. The POTSCAST PC222-LTE supports alarm and elevator lines, and the manufacturer lists it as permitted under NFPA 72 and UL listed. Your alarm company and local fire marshal still have the final say, so we confirm with them before cutover.
What happens if the power goes out?
The POTSCAST device has a built-in battery rated for more than 24 hours of standby, so its lines keep working during an outage. An ATA runs on site power and your internet connection, so put it and your network equipment on a UPS if those phones need to work during an outage.
Does it need our office internet?
The POTSCAST LTE device doesn't. It connects over LTE cellular, so your alarm, elevator and fax lines don't depend on your office internet or network. An ATA for everyday voice lines does use your internet connection.
Can we keep our existing phone numbers?
In most cases, yes. PeachComm handles the number transfer from your current carrier.
What is copper line replacement?
Copper line replacement is moving the services on a traditional copper phone line to a newer connection, such as cellular (LTE). PeachComm installs a device your existing alarm, elevator or fax equipment plugs into, so the equipment keeps working after the copper line is disconnected.
Can you replace the phone line for our elevator?
Yes, in most cases. Elevator emergency phones can plug into the POTSCAST PC222-LTE, which supports elevator emergency phone lines. We test the line with your elevator company before the copper line is disconnected, because they and your local inspector have the final say.
Can you replace the phone line for our fire alarm?
Usually, yes. The device supports fire and burglar alarm panels, and the manufacturer lists it as permitted under NFPA 72 and UL listed. Fire alarm requirements vary by jurisdiction, so we coordinate with your alarm company and confirm what your local fire marshal accepts before cutover.
Are POTS lines being discontinued?
Many phone companies are phasing out copper lines, and the timing varies by carrier and location, often subject to regulatory approval. Ask your current carrier whether notices apply to your lines. Moving early lets you test your equipment on a new connection on your schedule rather than theirs.
Does it work with fax machines?
Yes. It supports fax machines over the cellular connection. If you'd rather drop the fax machine entirely, PeachComm fax to email delivers faxes to your inbox instead.
Who installs the device?
Installation is available at $150 per hour, or you can install the device yourself.
Get a quote for your copper lines
Tell us how many lines you have and what each one runs. We'll confirm compatibility and send a quote.