On Hold Messaging and Music
Make every call count!
Personalize recordings to provide relevant company information, engage callers and drives results.
From sharing standard information to a promotion, deliver potential customers the message you want them to hear in a friendly, voice and music style to match your business and brand. Stand apart from your competitors with PeachComm’s On Hold Messaging and Music solutions.
Create a positive experience — remove the silence, educate your customers and reduce hang-ups
Enhance management of call traffic and provide hours of operation
Create awareness of your companies products and services
Increase employee productivity and satisfaction
Drive engagement on social channels and company website
Variety of Professional Talent and Music Styles available to choose from
Ability to leverage supplied music, or our sound engineers can purchase usage rights
How Does It Work?
ORDER
Use our online portal to work with PeachComm’s creative team, defining your project, timeline & specifications.
Produce
Let our talented copywriters, professional voice talent and sound engineers develop a script and identify music that will achieve the messaging you need to reach your goals.
Approve
Our creative team will alert you that your custom recording is ready for review. Users log into our online portal to review and approve prior to final production.
Deliver
Once approved and final production has taken place, the final recording is delivered to our online portal where businesses can access both current and previously recorded messages.
Online Portal
Make ordering and managing your On Hold messaging a snap!
Quick access to the following:
Place orders & view history
Select talent & music preferences
Review scripts & approve messages
Request updates or changes to existing recordings
View & manage account settings
As a Cisco Partner, PeachComm’s On Hold Messaging seamlessly integrates with Cisco Call Manager and Cloud Calling Solutions. However, On Hold Messaging recordings can be modified to work with a variety of premise based or cloud based phone systems.
