Standard User License
The everyday PeachComm Standard User Seat for teams that call, chat, and meet in one place — advanced features on top of Basic calling.
Standard includes everything in Basic, then adds team messaging, hosted meetings up to about 100 people, and Webex AI helpers for calls and messages. On Plans & Pricing it is marked as the most popular PeachComm user license.
$34 per user per month.
Calling
Everything in Basic, including:
- Unlimited business calling, HD voice, caller ID, transfer, park, and pickup
- Auto attendant, hunt group, call queue (up to about 50 agents / 125 waiting), music on hold
- Visual voicemail, voicemail to text and email
- Call recording — Webex Call Recording is the default and is included on all plans; Dubber Go is also available (see glossary)
- Microsoft Teams calling and Outlook / Microsoft 365 calling
- Live call summaries and transcription
- Executive / Executive Assistant, busy lamp field, push-to-talk, and hot desking as supported on Webex Calling (see the full matrix on Plans & Pricing)
Messaging
- Team messaging, spaces, file sharing, and persistent chat in the Webex App
- Messaging AI: space summaries, rewrite, and translate
Meetings
- Hosted Webex Meetings for up to about 100 people
- Meeting length up to 24 hours (per Plans & Pricing)
- Meeting recording is local only on Standard unless you upgrade meeting capability (cloud recording is on Premium)
- Move a call into a meeting when the conversation needs video and share
AI
- Webex AI Assistant built in (as on the Standard plan card)
- Messaging AI (summaries, rewrite, translate)
- Live call summaries and transcription
- Meetings AI Assistant (catch-me-up, action items, chapters) is on Premium, not Standard
- AI Receptionist and Enhanced AI are add-ons
Devices
- Webex App on phone, tablet, PC, and Mac
- Desk phones: Cisco plus Cisco-certified Poly and Yealink phones; Cisco room devices for shared spaces
- Hot desking and single number reach
- Webex Go (mobile number on the business line) available as an add-on on Standard
Who it’s for
Hybrid and office teams that want one app for calling, chat, and everyday meetings — sales, operations, managers, and most knowledge workers. Keep Basic on simple voice seats and reserve Premium for heavy meeting hosts and large webinars.
How PeachComm helps
Work with a dedicated PeachComm team through design, number porting, phones, and cutover — or self-manage in Control Hub, User Hub, and the Webex App. For 911, PeachComm offers guidance; emergency address accuracy is the customer’s responsibility. An on-site technician is available on request.
Add-ons worth knowing
Customer Assist (quoted), AI Receptionist, Webex Attendant Console, call recording options, Microsoft Teams integration, Webex Meetings / Suite, and Webex Go.
Price and next step
Standard — $34 per user per month (most popular on Plans & Pricing).
Compare side by side on Plans & Pricing, or contact PeachComm to size Basic, Standard, and Premium for your org.