Auto Attendant

$19.95

IMPORTANT - PLEASE READ: One Auto Attendant is included with each Customer Account. By selecting this Service Product, Customer Accounts can purchase Additional Auto Attendants as needed to manage their business phone system and customer communications.

IMPORTANT - PLEASE READ: One Auto Attendant is included with each Customer Account. By selecting this Service Product, Customer Accounts can purchase Additional Auto Attendants as needed to manage their business phone system and customer communications.

Service Product Details:

Automated call answering and routing to the desired party or station. A recorded greeting is played to the caller after which the call is transferred to other stations or services. The Site Administrator uses a powerful web based tool to define how calls are to be transferred.

Functions include:

  • Allow/Disallow Direct Extension Dialing – Provides ability for callers to dial a known extension at any time to connect with the user, without requiring additional prompts

  • Enterprise Wide or Site Specific Dialing Options – Refines the list of available users and extensions to include with the Internal dialing options

  • Schedule – Defines Days/Hours for normal business operations, as well as holidays. Supporting distinct greeting messages and routing actions for Business Hours vs. After Hours.

You Might Also Like