678-842-8265
Cloud-based Business Phone Systems
PeachComm is powered by the industry-leading Cisco Webex platform that is leading digital transformation and communication innovation. We’ve been a proud, certified partner since 2001.
Switching to PeachComm is Fast and Easy!
Dedicated communications specialists start with your business in mind to create a customized phone system that works with your unique needs.
Your Goals. Your Services. Your Needs.
Features That Make Work Easier.
Use PeachComm to create a custom solution for your business needs, enable flexibility and mobility.
Unlimited Calls
No counting minutes with our unlimited calling for all of users.
Integrations
Connect with business applications and other cloud services.
Applications
Desktop, Tablet and Smartphone applications for PC and Mac.
Auto Attendant
Answer calls 24/7. Provide personalized messages & route calls.
Phones for Everyone
The latest in WiFi, Bluetooth and Video phones from Cisco, Yealink and Poly.
From desktop phones to receptionist consoles to call center phones, we have a model that meets your business needs.
Click Here to see our full inventory.
Leader in Cloud Calling
Don’t take our word for it. Click Here to see what the industry experts have to say.
PeachComm Pricing & Plan Features
Call 678-842-8265 or Contact Us for more information on Enterprise solutions, Business System Integrations and Add-on feature pricing.
Simple per-user pricing for your PeachComm cloud business phone system on Webex Calling. Mix licenses on the same account.
Basic
- Unlimited calling
- Webex App and desk phone
- Voicemail to text and email
- Call recording
- Teams calling
- Call queues to 50 agents
Standard
- Everything in Basic
- Team messaging and files
- Meetings up to 100
- Outlook integration
- Webex AI Assistant built in
Premium
- Everything in Standard
- Meetings up to 1,000
- Cloud recording
- Slido, captions, and transcripts
- 24-hour meetings
Customer Assist
- Calling, chat, and meetings
- Agent and supervisor app
- Queues to 500 agents
- Wrap-up and screen pop
- Monitor, barge, and coach
- Live queue stats
Prices are the published PeachComm user licenses. Customer Assist is quoted. AI Receptionist, Webex Attendant Console, and Webex Go are add-ons. Enhanced AI is an add-on coming soon. Microsoft Teams calling works on every license.
Full Plan Comparison
Feature names open definitions in the glossary.
| Feature | Basic $24 | Standard $34 | Premium $39 | Customer Assist |
|---|---|---|---|---|
| Unlimited business calling, HD voice, caller ID, transfer, park, pickup | ✓ | ✓ | ✓ | ✓ |
| Webex App on phone, tablet, PC, and Mac | ✓ | ✓ | ✓ | ✓ |
| Desk phone, hot desking, and single number reach | ✓ | ✓ | ✓ | ✓ |
| Visual voicemail, voicemail to text, voicemail to email | ✓ | ✓ | ✓ | ✓ |
| Call recording (Webex and Dubber Go) | ✓ | ✓ | ✓ | ✓ |
| Microsoft Teams integration for calling | ✓ | ✓ | ✓ | ✓ |
| Outlook and Office 365 calling integration | ✓ | ✓ | ✓ | ✓ |
| Auto attendant, hunt group, call queue, music on hold | ✓ | ✓ | ✓ | ✓ |
| Basic call queue (up to 50 agents / 125 calls waiting) | ✓ | ✓ | ✓ | ✓ |
| Team messaging, spaces, file sharing, and persistent chat | — | ✓ | ✓ | ✓ |
| Hosted meetings | — | 100 people | 1,000 people | 100 people |
| Max meeting size | — | 100 | 1,000 | 100 |
| Meeting length | — | 24 hours | 24 hours | 24 hours |
| Cloud meeting recording | — | Local only | 10 GB per org | Local only |
| Closed captions, transcripts, Slido polls and Q&A | — | — | ✓ | — |
| Meetings AI Assistant (catch me up, action items, chapters) | — | — | ✓ | — |
| Messaging AI (summaries, rewrite, translate) | — | ✓ | ✓ | ✓ |
| Live call summaries and transcription | ✓ | ✓ | ✓ | ✓ |
| Dedicated agent desktop, wrap-up codes, screen pop | — | — | — | ✓ |
| Supervisor monitor, barge, coach, and live queue stats | — | — | — | ✓ |
| Queue capacity | 50 agents | 50 agents | 50 agents | 500 agents / 250 waiting |
| Webex Go (mobile number on the business line) | — | Add-on | Add-on | Add-on |
| AI Receptionist | Add-on | Add-on | Add-on | Add-on |
Let’s Get Started
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Secure. Reliable. Trusted. The Cisco Advantage.
PeachComm has proudly been a Cisco partner (formerly BroadSoft) since 2001. Cisco takes customer security very seriously investing in technology and creating innovative solutions to ensure your business is protected.
Upgrade YOUR Business Phone System Today and Prepare for FUTURE COLLABORATION NEEDS.
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